Administrative Office 8407-E Richmond Highway Alexandria, VA 22309 • Phone: 703-799-2293 Fax: 703-799-6503

Current Position Openings

Senior Program Director
Join an innovative, growing agency and a great team and help set strategic direction and implement programs to end homelessness in Alexandria and Arlington.

New Hope Housing is seeking a Senior Program Director, reporting to the Executive Director, with the passion and skills to work collaboratively end homelessness in our community. The successful candidate will provide strategic direction and leadership to our programs in Arlington and Alexandria. He/she will provide management, program development, and facilities oversight for the Alexandria Community Shelter, a low barrier shelter for men, women, and families (64 beds) using a rapid re-housing model with case management in the shelter and community; our permanent supportive housing programs in Arlington and Alexandria; and agency-wide job development services.  S/he will be responsible for the oversight of the organization(s) ongoing operations and procedures for these programs in areas of service delivery, quality assurance, tracking and assessing statistics. Working as part of the Executive Team, the Senior Director will set direction and develop strategies for accomplishment of organizational goals and priorities in accordance with agency philosophy and values, mission and vision.  The Senior Director will serve as an advocate for New Hope Housing, homeless services, and the residents served.

Master’s Degree in human services

5+ years management/ leadership experience within a social services agency

Demonstrable competency in strategic planning and program development

Demonstrable experience using data, metrics, and other statistical information to achieve outcomes and develop new programs to address gaps

Outstanding organizational and leadership skills and the ability to work creatively and independently. Aptitude in decision-making and problem-solving

Excellent interpersonal skills working with a diverse staff and clientele. Must be a team builder and a collaborator

Understanding of business functions such as HR and Finance

Proficient use of computers to include Microsoft Office, Homeless Management Information System (HMIS) and
other database software(s) used to track service delivery

The ability to successfully pass a background check and possess a valid driver’s license with a good driving record to be approved by our insurance carrier

Strong oral and written communication skills, including public speaking skills

Willingness to work evenings and weekends when needed


Knowledge of housing first, shelter operations, and best practices in homelessness

Experience working with local government

Knowledge of HUD Continuum of Care/Supportive Housing Program Grants

How to Apply:
Send cover letter and resume to with “Senior Director” in email subject line

Salary: Please send salary history

100% paid employee medical/dental premiums, retirement program, PTO, Sick, EAP, and voluntary life, short-term disability, and long-term disability insurance

New Hope Housing is proud to be an EOE Equal Opportunity Employer that values diversity.


Case Manager (Full Time)- Alexandria Community Shelter
Compassionate and caring person to provide full range case management services to residents at ACS. Residents include families and single adults with mental health and/or substance abuse issues living in Shelter. Responsibilities include resident assessment, service plan development, counseling, and crisis interventions. Some evenings are required. Bachelor degree required, preferably in social services. Must have a valid driver’s license, be able to provide an acceptable DMV record, and be able to drive agency vehicles as needed. Bilingual preferred. $42,000 a year plus benefits EOE/ADA that values diversity


Outreach Counselor (Full Time)- Max’s Place
Provide case management and house coverage 8am-4pm Monday-Friday at Max’s Place. Max’s Place is part of New Hope Housing’s Permanent supportive housing programs, serving single adults with severe and untreated mental illness. Applicants must have a BA/MA degree and considerable experience working with adults with serious mental illness; ability to communicate effectively both orally and in writing; experience with chronically homeless adults; strong counseling and crisis intervention skills; flexibility, creativity, and leadership skills; able to make decisions independently and work autonomously and as part of a team. Some evening hours are required.  Microsoft Office experience. Must have a valid driver’s license and be able to drive agency vehicles as needed. $42,000/ EOE/ADA employer that values diversity!


On-Call Resident Service Specialists- Kennedy Shelter Responsibilities include viagra for sale monitoring the shelter, answering the phones, greeting visitors, and most importantly interacting in a positive manner with our residents. Must be flexible, dependable, and have the ability to work with a diversified group of individuals. A High School diploma or GED is necessary, and previous experience with the homeless/mentally ill a plus. Successful candidates will be called to duty when we are short staffed. Hours are flexible, not scheduled, and you must be willing to cover shifts at a moment’s notice. $14.13 an hour. EOE/ADA that values diversity.


Residential Services Specialist (Full Time)- Eleanor U. Kennedy Shelter

5 pm to 1am Monday thru Friday 

Duties include:
In this position you will serve the residents residing at Eleanor U. Kennedy Shelter that serves single adults 24/7.  You must be reliable, on time, and willing to work with a diversified group of residents that may suffer from some form of mental illness, addictions, or both.  Daily duties include: interaction to assist residents as they come into the shelter as well as when they are in the shelter.   Answers telephone, greet all guests, including donors, staff, and outside agency individuals. You will be the face of New Hope Housing to donors and volunteers on your shift. Basic office work and working with the NHH team will all be part of your daily duties.  May be called upon to assist the operations team in stocking light supplies.  Will maintain alert, and provide good documentation in log book of activities on your shift.  Will assist with medication dispensing along with your team worker.  Other duties as assigned.

Qualifications include:
Successful experience working with residents in similar environments, understanding of the NHH philosophy, dependable, reliable transportation, flexible, good with people, basic computer skills, etc. Salary is $14.13 an hour with benefits. EOE/ADA that values diversity.


To apply for any of the above positions, email resume and cover letter to In the subject line, state the specific position for which you are applying. New Hope Housing is an equal opportunity employer that values diversity.
Print Friendly