Administrative Office 8407-E Richmond Highway Alexandria, VA 22309 • Phone: 703-799-2293 Fax: 703-799-6503

Current Position Openings

Operations Coordinator- Full Time
Has general responsibility for the kitchen(s), including menu planning, meal preparation, donations and inventory control. He/She is a member of the operations team, the Kennedy Shelter team and the management team. Will be called upon to assist in flipping units to ensure timely movement of residents to housing. Will diligently work on ways to better organize systems to be more efficient.

Tasks to be Performed:

Provides oversight and assistance to cooks to plan weekly menus for the Kennedy Shelter. Ensures preparation and service of a nutritional and well-balanced meal for each mealtime. Prepares and distributes bag lunches and/or late dinners for working residents. Will be called upon to cook meals when regular cooks are out.

Works with volunteer coordinator to secure regular, dedicated and passionate volunteers in the kitchen. Trains volunteers as needed.

Hires, trains, supervises and evaluates cooks. Coordinates scheduling for kitchen coverage.

Checks supplies and inventories and orders supplies through the Director of Operations. Maintains inventory of perishable items. Maintains inventory of USDA commodities.

Delivers food-related supplies to other locations (Susan’s Place, Max’s Place, Gartlan House, Mondloch House, Mondloch Place, based on orders from staff at those sites and availability of in-kind donations.

Prepares receipts for food bank and USDA.

Prepares monthly reports of in-kind food donations by recording donations and valuing items

Ensures adequate stocking of resident(s) refrigerator(s) and self-service areas. Responsible for making sure the kitchen and equipment regularly gets cleaned to ensure sanitary food preparation conditions.
Adheres to health department regulations and schedules accordingly.

Picks up, accepts and properly stores food and other donations from the community. Does agency ordering and shopping at the Capital Area Community Food Bank. Pickups regular schedule donations and last
moment donations as needed.

Participates in staff meetings.

Models caring, concerned, respectful attitude toward residents. Maintains adherence to resident guidelines and upholds shelter procedures. Is familiar with and complies with policies and procedures of New Hope Housing, Inc.

Performs other duties as assigned.


Previous kitchen environment experience. Certified Food Handler. Previous experience managing cooking facilities to include experience with donated food items preferred. Experience managing the work schedules and supervision of cooks.

Vaid Driver’s license and driving record that meets NHH insurance requirements

Ability to successfully pass a background check and possess a valid driver’s license with a good driving record to be approved by our insurance carrier.

Must be organized, have Microsoft computer skills, spreadsheet skills and delivery of timely reports.

Will be on call and must be able to respond to emergencies as required. EOE/ADA employer that values diversity.


Outreach Counselor (Full Time)- Max’s Place
Provide case management and house coverage 8am-4pm Monday-Friday at Max’s Place. Max’s Place is part of New Hope Housing’s Permanent supportive housing programs, serving single adults with severe and untreated mental illness. Applicants must have a BA/MA degree and considerable experience working with adults with serious mental illness; ability to communicate effectively both orally and in writing; experience with chronically homeless adults; strong counseling and crisis intervention skills; flexibility, creativity, and leadership skills; able to make decisions independently and work autonomously and as part of a team. Some evening hours are required.  Microsoft Office experience. Must have a valid driver’s license and be able to drive agency vehicles as needed. $42,000/ EOE/ADA employer that values diversity!


PSH Outreach Counselor (Full Time) – Gartlan House
Housing program for 8 chronically homeless males. Hours are flexible Monday-Friday but should be 8 hours a day; with some early evenings required. Must be able to establish rapport and build trust with residents and be comfortable working in a program with few rules. Various duties including taking clients to appointments with doctors and therapists, assisting with and making recommendations for the established program, as well as maintaining files and keeping records. This position also includes a significant amount of time spent teaching life skills, such as cooking, cleaning, hygiene, and building consistent/trusting relationships with residents. Many other duties as assigned! OC should be professional, enthusiastic, flexible, and patient. Experience in working with adults with mental health issues and some knowledge of medical issues, such as high blood pressure, diabetes, and healthy diet/lifestyle. Must have valid driver’s license, good driving record, and comfortable transporting residents. Bachelor Degree required. Flexibility, sense of humor, and ability to handle crisis situations a must. Must be able to take initiative and work well independently. Will be part of on-call rotation with other programs. Consistency and reliability a must. Must be able to drive, have reliable transportation, and be able to pass our insurance carrier driving requirements. Spanish speaker a plus. $42,000/year plus excellent benefits. EOE/ADA that values diversity!


On-Call Resident Service Specialists- Kennedy Shelter
Responsibilities include monitoring the shelter, answering the phones, greeting visitors, and most importantly interacting in a positive manner with our residents. Must be flexible, dependable, and have the ability to work with a diversified group of individuals. A High School diploma or GED is necessary, and previous experience with the homeless/mentally ill a plus. Successful candidates will be called to duty when we are short staffed. Hours are flexible, not scheduled, and you must be willing to cover shifts at a moment’s notice. $14.13 an hour. EOE/ADA that values diversity


Case Manager Position – Full Time (Housing First Case Management)
Reporting to the Assistant Director, Fairfax Permanent Supportive Housing (PSH) Programs, you will case manage up to 18 single adult residents at scattered sites in Fairfax County. Will work with area agencies to identify individuals for services and supportive housing through Fairfax County Coordinated Entry process.  Works with residents and other service providers to develop a plan of service to meet social, health, emotional and economic needs to
prevent or end homelessness. Coordinates services using a wraparound approach. Provides individual and group life skills training, socialization skills, and enrichment activities, including money management, cooking, nutrition, etc.

Addresses and if necessary, diffuses crisis situations with residents.  Assesses safety issues and assists residents to access emergency services as needed (e.g., mental health services, adult protective services, women’s shelter, homeless shelter).

Advocates for and actively assists residents in obtaining services (e.g., health, mental health, intellectual
disability, alcohol and drug, housing referrals, financial assistance, home-based services, training, medical services, mentoring, and socialization).

Assists residents with the upkeep of apartments by meeting regularly with residents in their units.  Through life skills training, teaches residents simple household chores, upkeep, and cleanliness of their homes.

Develops and maintains a positive relationship with the property management for units.

Transports residents as needed.

Meets with viagra for sale the resident as needed to provide feedback. Regularly assesses, supports, and facilitates resident progress.  Maintains case notes in HMIS.

Maintains records in compliance with agency policy and compiles requisite statistics.

Attends interdisciplinary meetings regarding resident progress. Prepares clinical reports for interdisciplinary team.

Works flexible hours in order to accommodate residents’ needs.

Models caring, concerned, respectful attitude toward residents.  Maintains adherence to resident guidelines and is familiar with and complies with policies and procedures of New Hope Housing, Inc.

Identifies and addresses volunteer needs for program.  Develops and maintains a positive relationship with volunteers and donors.

Performs other duties as assigned.

BA/MA degree and considerable experience working with adults with serious mental illness. Ability to communicate effectively both orally and in writing. Experience with chronically homeless adults and adults with substance abuse issues. Strong counseling and crisis intervention skills. Flexibility, creativity, and leadership skills. Able to make decisions independently and work autonomously. Ability to successfully pass a background check and possess a valid driver’s license with a good driving record to be approved by our insurance carrier., and willingness to use their personal vehicle to perform work related duties. $42,000 annually EOE/ADA that values diversity!


To apply for any of the above positions, email resume and cover letter to In the subject line, state the specific position for which you are applying.

New Hope Housing is an equal opportunity employer that values diversity.

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