Administrative Office 8407-E Richmond Highway Alexandria, VA 22309 • Phone: 703-799-2293 Fax: 703-799-6503 admin@newhopehousing.org

Current Position Openings

Staff Accountant- Administrative Office

Summary of Position:

The Staff Accountant is responsible for management of Fixed Assets and will ensure accurate processing and payment of all bills and invoices.

Essential Responsibilities:

Some of the essential responsibilities of the Staff Accountant include, but are not limited to:

  • General Ledger maintenance including bank reconciliations, preparing journal entries and analyzing account balances
  • Monitor all project expenses
  • Maintain daily cash and check book balances for accounts
  • Prepare all required audit support and analysis work for assigned projects
  • Prepare monthly financial statements and project schedules
  • Other duties as may be assigned or required in the circumstances

Preferred Qualifications:

This position requires the following:

  • BS/BA in Accounting, Business, or Finance required
  • Strong analytical and interpersonal skills
  • Non-profit accounting experience
  • Detail oriented and have excellent organizational skills
  • Strong proficiency in Microsoft Excel and Word
  • ADP, Abila, and ACH experience needed.
  • Interpersonal skills that include customer service friendly, patience, ability to handle multi, high priority demands, time management, flexible, and ability to work with all levels of the organization.
  • The ability to successfully pass a background check and possess a valid driver’s license with a good driving record to be approved by our insurance carrier.

Salary $42,000/year

New Hope Housing is proud to be an EOE/ADA employer that values diversity

HOW TO APPLY
hr@newhopehousing.org

 

Outreach Case Manager-Bailey’s Crossroads Community Shelter

General Description:

The Outreach Worker seeks out and engages “unsheltered” or “chronically” homeless people in Fairfax County, VA’s Falls Church/Region 2 and links individuals to medical and dental services as well as general social services and emergency needs. This position is part of a multi-disciplinary team comprised of Fairfax County deployed staff from the Community Services Board and the Health Department. Significant independence of judgment and exceptional interpersonal skills are required in this position.

Tasks to be Performed:

  • Actively seek out, identify, and establish contact and build rapport with street homeless persons throughout Fairfax County’s Falls Church/Region 2 area. Informally engage homeless persons by offering emergency assistance such as food, clothing, sleeping bags, shower vouchers, etc.
  • Initiate intake process including brief intake and informal assessment of consumer’s needs with particular attention to the consumer’s medical needs
  • Provide case management to homeless individuals including client assessment, individualized service planning, and crisis intervention services
  • Provide case management to homeless individuals at hypothermia sites and the Bailey’s Crossroad Shelter
  • As clients are engaged, work as a member of the HHP Team to access treatment for medical, mental health, substance abuse, dental, social services and benefits, housing/shelter, employment, etc. needs
  • Develop and maintain a schedule of regular street outreach stops including First Christian Safe Haven, local soup kitchens, camp-sites, and other consumer gathering places while remaining flexible to incorporate new street sites and other locations
  • Manages coordinates, and attends the bi-weekly Dental Clinic for Region 2
  • Maintain daily log of client statistics as well as maintain client records in accordance with NHH standards.
  • Maintains all HHP client information in the Fairfax County HMIS system
  • Work as part of an interdisciplinary team; attend quarterly team meetings; and participate fully in the implementation and continued development of the Homeless Healthcare Program

Qualifications:

  • Experience working with homeless persons required, street outreach experience strongly preferred.
  • BSW or similar degree in a human services field required.
  • Candidate must have a clean driving record and be approved by NHH’s insurance company to drive the Homeless Healthcare Program Outreach van.
  • Ability to maintain confidentiality of clients and accurate records is required. Patience, persistence, and concern for the welfare and potential rehabilitation of each homeless individual a must.
  • Knowledge of services and programs available in Fairfax County a plus.
  • Experience in multi-cultural settings and commitment to diversity strongly desire, bi-lingual candidates preferred.
  • Is familiar with and complies with policies and procedures of New Hope Housing, Inc.
  • Performs other duties as assigned.

Salary $42,000/year

New Hope Housing is proud to be an EOE/ADA employer that values diversity

 

Human Resources Generalist

DESCRIPTION

The Human Resources Generalist is responsible for performing HR-related duties in employee relations, training, on-boarding, benefits administration, policy implementation, recruitment/employment, and employment law compliance. S/he works closely with senior management in supporting multi-site, multi-regional, multi contracted programs in an agency with a diverse staff of 125 individuals at all levels of employment working 24/7.

Duties and Responsibilities:

  • Maintains compliance with federal, state and local employment and benefits laws and regulations. Stays abreast of all employee related laws and ever changing legal regulations. Tracks and trends in HR-related staffing issues and reports findings to the executive team.
  • Reviews the Personnel Policy Manual at least annually and proposes needed changes to the Executive Team. Ensures that all employees receive and sign that they have received the document whenever it is revised.
  • Manages the recruitment and hiring process. Reviews job description with the hiring manager to ensure that it is accurate. Posts current job vacancy position openings on various recruitment sites. Develops materials for hiring managers for the interview process. Participates in interviews as needed or requested. Reviews hire packet before delivery to the executive director for approval. Oversees the preparation of offer letters.
  • Serves as agency benefits administrator. Serves as liaison with vendors providing or administering benefits. Explains benefits available to new employees. Handles all paperwork for sign up and changes to benefits for individual employees. Answers employee questions. Insures that paperwork is completed correctly, information is given to the payroll accountant to be entered into ADP, and paperwork is properly filed. Prepares informational literature for annual benefits open enrollment
  • Maintains, manages and monitors salary and benefits package offered by NHH. Stays abreast of developments in the salary and benefits arena and makes recommendations based upon benchmarking to ensure NHH salary structure and benefits are within an appropriate range based on geographic, job responsibilities and current market considerations.
  • Responds to staff inquiries regarding compensation, leave, benefits, etc.
  • Maintains and ensures that employee, student/intern, volunteer and contractor records to include personnel and confidential files are in accordance with legal requirements, NHH policies, and HR Best Practices to include emergency contact, performance reports, Relias Learning. Tracks FSMA and FSA by employee.
  • Conducts investigations, to address and resolve all Employee Concern Forms and/or HOTLINE issues (compliance related matters, etc., a combined effort with senior management)
  • Manages and tracks all employee disciplinary action. As needed, coaches, counsels and guides managers before executing employee disciplinary actions. Is present in most “serious” employee counseling sessions; insures documentation is adequate, complete, professional and secured.
  • Conducts exit interviews. Watches for patterns and reports potential management issues to Executive Director.
  • Maintains human resource information system records and compiles reports from the database utilizing reports pulled from ADP.
  • Responds to all VEC claims and participates in hearings. At his/her discretion, has supervisor participate if warranted to ensure desired outcome.
  • Answers routine inquiries from inside and outside the organization on employment verifications and unemployment insurance claims in accordance with HR policies.
  • Monitors and works to ensure that employee morale is positive. Makes recommendations to the executive team on ways to improve morale.
  • Performs other duties as assigned.

Qualifications:

  • BA and advance training certifications to include SHRM and/or HRCI credentials.
  • Minimum of two years of experience as a human resources generalist, preferably in a non-profit agency.
  • Knowledge of HR employment related laws FMLA, ADA, HIPAA, FSA, etc. Expertise in benefits. Knowledge of ADP strongly preferred.
  • Proficiency in Microsoft Office.
  • Highest work ethic, boundary limitations, and confidentiality
  • Valid driver’s license, clean driving record. Able to be insured by our insurance company. Reliable transportation as this position can require travel within a 30 mile radius. Mileage is reimbursable.
  • Excellent interpersonal skills working with a diverse staff and clientele.
  • The ability to successfully pass a background check
  • Strong oral and written communication skills

High degree of empathy toward those we serve.

  • Willingness to work evenings and weekends when needed

New Hope Housing is proud to be an EOE Equal Opportunity Employer that values diversity.

BENEFITS

Robust benefits program: 100% paid employee medical/dental premiums, retirement program, PTO, sick leave, EAP, and voluntary Life, short-term disability, and long-term disability insurance; tuition reimbursement

PROFESSIONAL LEVEL

Professional

MINIMUM EDUCATION REQUIRED

4-year degree

 

 

Full Time Cook- Bailey’s Crossroads Community Shelter
The cook is responsible for preparing healthy, nutritious meals for shelter residents.  He/She is a member of the Operations team.

Essential Responsibilities:
Prepares and serves a nutritional and well-balanced meal for each mealtime occurring during their shifts.

Prepares and distributes bag lunches and/or late dinners for working residents.Assists with the adequate stocking of the resident refrigerator and self-service areas and cleaning of kitchen and equipment regularly to ensure sanitary food preparation conditions.

Adheres to health department regulations.

Picks up, accepts and properly stores food and other donations from the community. Accounts for all donations received during the shift. Controls access to donations by residents and secure donations as appropriate. Issue receipts to donors.
Prepares food baskets for off-site residents, as requested.

Responds to in-person and telephone inquiries from the public about New Hope Housing, Inc. with a courteous and professional demeanor.

Works with volunteers and residents who are assigned to help in the kitchen, giving them direction and answering questions.

Participates in staff meetings.

Provides a positive role model for residents.

Works flexible hours including evenings, weekends, and overnights as assigned.

Models a caring, concerned, and respectful attitude toward residents.Maintains adherence to resident guidelines and upholds shelter procedures.

Is familiar with and complies with policies and procedures of New Hope Housing.

Transports residents in agency vehicles, including agency’s 15-passenger van on an as needed basis and only when requested by supervisor.

Performs other duties as assigned.

Required Qualifications:
Previous cooking experience. Certified Food Handler.

Ability and interest in working with those who are homeless and to be aware of their needs.

Ability to communicate effectively both orally and in writing.

The ability to successfully pass a background check and possess a valid driver’s license with a good driving record to be approved by our insurance carrier.

Ability to lift 50 lbs

Salary: $14.13/hour & Benefits

 

On Call Residential Services Specialist- Eleanor U. Kennedy Shelter, Bailey’s Shelter and PSH Programs
Summary of Position:
The Resident Services Specialist is responsible for monitoring the activities of the shelter on his/her shift to ensure a safe, manageable, positive energy, living environment. Focus is on the residents and how best to assist them during their stay.  He/She is a member of the site team.

Essential Responsibilities:
Some of the essential responsibilities of the On Call Residential Services Specialist include, but are not limited to:

  • Ensures a safe and manageable living environment for the shelter residents. Monitors residential areas, is visible and interacts regularly and informally with shelter residents.
  • Reads log book from previous shift to note any items that need attention.
  • Completes essential forms for intake and checkout procedures for residents.
  • Consults with Coordinator of Residential Services and case managers regarding residents’ personal needs, behavior and service planning.
  • Within limits assists residents in processing issues, problem solving, parenting, etc. Provides a positive role model for residents.
  • Maintains all required documentation of residents’ activities on a current basis.
  • Assists in dispensing medication to residents. On a daily basis counts all medications and updates medication log.
  • Conducts breathalyzer and drug urine screens as needed.
  • Distributes medication, medication vouchers, taxi vouchers, bus tokens, linens, and toiletries to residents in accordance with established procedures.
  • Answers telephone and routes calls and messages to appropriate staff in a professional manner. Responds to in-person and telephone inquiries from the public about New Hope Housing, Inc. with a courteous and professional demeanor.
  • Supervises resident chores and resident upkeep of their personal areas. Informs case manager when there are problems.
  • Assists with resident activities and programs, as assigned.
  • Accounts for all donations received during the shift. Controls access to donations by residents and secures donations as appropriate. Issue receipts to donors.
  • Replenishes supply closet when needed. Assists in serving meals when needed.   Monitors meal times at the Alexandria Community Shelter.
  • Works flexible hours including evenings, weekends, and over nights as assigned.
  • Models a caring, concerned, and respectful attitude toward residents.
  • Maintains adherence to resident guidelines and upholds shelter procedures.
  • Is familiar with and complies with policies and procedures of New Hope Housing.
  • May orient, and/or supervise court-referred volunteers.
  • Communicates regularly with referring agencies and maintains all required documentation, as assigned.
  • Participates in all staff meetings and required trainings.
  • Transports residents in agency vehicles, including agency’s 15-passenger van on an as needed basis and only when requested by supervisor.
  • Performs other duties as assigned.

Preferred Qualifications:
This position requires the following:

  • High School Diploma or the equivalent, and the required knowledge, skills, and abilities and have an interest in working with those who are
    homeless and the capability to be aware of their needs.
  • Experience with homeless adults, mentally ill or substance abusers.
  • Counseling and crisis intervention skills.
  • Clinical experience preferred.
  • Ability to communicate effectively both orally and in writing.
  • Computer literate.
  • The ability to successfully pass a background check and possess a valid driver’s license with a good driving record to be approved by our insurance carrier.

Salary: $14.13/hour

 

 

 

New Hope Housing is proud to be an EOE/ADA employer that values diversity

Send resume and cover letter to hr@newhopehousing.org.  Please put job title in the subject line.

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