Administrative Office 8407-E Richmond Highway Alexandria, VA 22309 • Phone: 703-799-2293 Fax: 703-799-6503

Current Position Openings

Sr. Director– Alexandria Community Shelter

Reporting to the Executive Director, the Senior Director provides direct management, leadership, program and facilities oversight for the Alexandria Community Shelter and permanent supportive housing programs in Arlington and Alexandria, Areas of overall responsibility include residential services, shift coverage, shelter and community case management, and the agency-wide job development services. S/he is responsible for the oversight of the organization’s ongoing operations and procedures for these programs in areas of service delivery, program development, quality assurance, tracking and assessing statistics. S/he supervises two assistant directors, a coordinator of residential services, and the job developer, and has overall responsibility for a staff of approximately 30 people and a budget of $2+M. Working as part of the Executive Team, the Senior Director sets direction and develops strategies for accomplishment of organizational goals and priorities in accordance with agency philosophy and values. The Senior Director serves as an advocate for New Hope Housing, homeless services, and the residents served.

Duties and Responsibilities:

Provides leadership, development, and oversight for all programs listed above.

Sets comprehensive goals and strategies for program performance and growth that are in alignment with the agency’s mission and vision.

Establishes policies that promote company culture and vision; ensures clear and timely communication of agency expectations and policies to program staff.

Provides coaching and development support to direct reports through regularly scheduled one on one meetings and evaluations.

Participates in expansion and collaborative activities.

Collaborate with and supports the business functions of the organization, including Human Resources, Finance and Development.

Ensures implementation of best practices (such as rapid re-housing, permanent supportive housing, trauma informed care, etc.).

Maintains current knowledge of issues impacting homelessness.

Ensures services are implemented in accordance with agency philosophy, grant and contract requirements, and all applicable federal, state and local regulations.

Supports program staff in addressing high risk cases that have escalated past the program level.

Evaluates program and agency performance by analyzing and interpreting data, metrics, and other statistical information to ensure that desired outcomes are being achieved.

Develops new program initiatives, as assigned.

Acts as the New Hope Housing representative with local governments and partner organizations in Arlington

County and City of Alexandria Continuums of Care and is to ensure quality program development, implementation, collaboration, and maintenance.

Qualifications: Master’s Degree Required. $70,000 annual salary.


Outreach Counselor (Full Time)- Max’s Place

Provide case management and house coverage 8am-4pm Monday-Friday at Max’s Place. Max’s Place is part of New Hope Housing’s Permanent supportive housing programs, serving single adults with severe and untreated mental illness. Applicants must have a BA/MA degree and considerable experience working with adults with serious mental illness; ability to communicate effectively both orally and in writing; experience with chronically homeless adults; strong counseling and crisis intervention skills; flexibility, creativity, and leadership skills; able to make decisions independently and work autonomously and as part of a team. Some evening hours are required.  Microsoft Office experience. Must have a valid driver’s license and be able to drive agency vehicles as needed. $42,000/ EOE/ADA employer that values diversity!


On-Call Resident Service Specialists- Kennedy Shelter Responsibilities include monitoring the shelter, answering the phones, greeting visitors, and most importantly interacting in a positive manner with our residents. Must be flexible, dependable, and have the ability to work with a diversified group of individuals. A High School diploma or GED is necessary, and previous experience with the homeless/mentally ill a plus. Successful candidates will be called to duty when we are short staffed. Hours are flexible, not scheduled, and you must be willing to cover shifts at a moment’s notice. $14.13 an hour. EOE/ADA that values diversity.


Full-Time Custodian
Custodian is responsible for the overall cleanliness of the shelter facility. He/She is a member of the Operations Team.

Tasks to be Performed:
Responsible for cleaning dormitories, bathrooms and shelter trailer.

Responsible for cleanliness and upkeep of grounds (pick up trash, shovel snow, maintain garden areas, etc.)

Maintain plants in greenhouse and garden.

Responsible for stripping, shampooing and waxing floors.

Launders all linens, towels, blankets, etc. Places all clean and dry linen in their appropriate place in the linen closet.

Responsible for maintaining the inventory of cleaning and laundry equipment and supplies.

Reports to Facilities Manager when cleaning supplies need to be ordered and when repairs are viagra for sale needed.

Is responsible for cleaning all areas of the administrative offices.

Occasionally assists with moving and storage of donations.

Assists with preparing off-site units for occupancy.

Participates in all staff meetings.

Performs other duties as assigned. Models caring, concerned, respectful attitude toward residents.

Maintains adherence to all resident guidelines and upholds procedures.

Is familiar with and complies with policies and procedures of New Hope Housing, Inc.

Ability to complete a variety of routine tasks on a regular schedule. The ability to successfully pass a background check and possess a valid driver’s license with a good driving record to be approved by our insurance carrier. Ability to lift 50 pounds. $14.13 an hour. New Hope Housing, Inc. is an ADA/EOE employer that values diversity!


To apply for any of the above positions, email resume and cover letter to In the subject line, state the specific position for which you are applying. New Hope Housing is an equal opportunity employer that values diversity.
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